This Privacy Policy governs the manner in which Infiniti Finance Australia collects, uses, maintains, and discloses information collected from users (referred to as “Users”) of the https://www.infinitifinance.com.au/ website (“Site”). This policy applies to the Site and all products and services offered by Infiniti Finance Australia.

Collection of Personal Information:

1.1. We may collect personal information from Users in order to provide our mortgage brokering services. This information may include, but is not limited to, the User’s name, contact information, financial information, employment details, and other relevant details required for the mortgage application process.

Use of Personal Information:

2.1. We may use the personal information collected from Users for the following purposes:

1. Assessing and processing mortgage applications on behalf of the User.
2. Communicating with the User regarding their mortgage application and related services.
3. Providing personalized mortgage advice and recommendations.
4. Facilitating communication between the User and relevant lenders or financial institutions.
5. Complying with legal and regulatory requirements.
6. Improving our products and services based on User feedback.

Disclosure of Personal Information:

3.1. We may disclose the personal information of Users to the following parties, but not limited to:

1. Lenders or financial institutions for the purpose of processing the User’s mortgage application.
2. Third-party service providers who assist us in operating our business, such as IT service providers or marketing agencies.
3. Regulatory or government authorities as required by law.
4. Any other party with the User’s consent or as permitted by law.

Data Security:

4.1. We take reasonable measures to protect the personal information of Users from unauthorized access, loss, or misuse. We implement appropriate physical, technical, and administrative safeguards to maintain the confidentiality and integrity of the data we collect.

Retention of Personal Information:

5.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the personal information is no longer required, we will securely dispose of or de-identify it.

Access and Correction:

6.1. Users have the right to access and correct their personal information held by us. If Users would like to access or update their personal information, they can contact us using the contact details provided in this Privacy Policy.

Third-Party Websites:

7.1. Our Site may contain links to third-party websites. We do not have control over the privacy practices or content of these websites. Users should review the privacy policies of these third-party websites before providing any personal information.

Changes to this Privacy Policy:

8.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Site. Users are encouraged to periodically review this Privacy Policy for any updates.

Contacting Us:

9.1. If Users have any questions or concerns about this Privacy Policy or our privacy practices, they can contact us using the following contact information:

Infiniti Finance Australia 

0435 304 622

info@infinitifinance.com.au

9.2 We value your feedback. If you have a complaint, please contact us in writing or by email. We will acknowledge receipt within 3 business days and aim to resolve the issue promptly and fairly. Your satisfaction is important to us.

This Privacy Policy was last updated on 12 July 2023.